Electronic HP Care Pack Next Business Day Active C

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Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention

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Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention

Name: Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention
Brand: HP
SKU: WCEU18HKE
Price: 89.75 EUR
Availability: InStock

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Model: Electronic HP

Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 3 years - on-site

Comprehensive coverage
Prompt response
Flexible availability
Multifaceted support
Efficient asset management

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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€89.75 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.

Features Summary

Comprehensive coverage
This service agreement encompasses both parts and labor, ensuring that users receive essential help without incurring out-of-pocket expenses.
Prompt response
With a next business day response time, users can have peace of mind knowing that support will be just a day away when issues arise.
Flexible availability
Offering support availability for 9 hours a day, 5 days a week, this service ensures that help is accessible during business hours.
Multifaceted support
This service includes phone consulting and remote diagnosis, which aids in quickly identifying and resolving issues without the need for an on-site visit.
Efficient asset management
The defective media retention policy allows users to retain faulty drives for their records, reducing the need for replacements while maintaining compliance.

Specification Summary

Product Description

Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 3 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Desktops

Designed For

HP 200 G4, 205 G4, 260 G4, 290 G3, 290 G4, 34; Elite 600 G9, 800 G9, 805 G8, 805 G9, Mini 600 G9; EliteDesk 805 G8; EliteOne 840 G9, 870 G9; ProDesk 400 G6, 405 G6; ProOne 400 G6, 440 G6, 600 G6; Workstation Z2 G9

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Desktops

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 3 years

Compatibility Information

Designed For

HP 200 G4, 205 G4, 260 G4, 290 G3, 290 G4, 34 ¦ HP Elite 600 G9, 800 G9, 805 G8, 805 G9, Mini 600 G9 ¦ HP EliteDesk 805 G8 ¦ HP EliteOne 840 G9, 870 G9 ¦ HP ProDesk 400 G6, 405 G6 ¦ HP ProOne 400 G6, 440 G6, 600 G6 ¦ HP Workstation Z2 G9