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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.


Features Summary

  • Reliable on-site support
    The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.
  • Next business day response
    With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.
  • Comprehensive service coverage
    This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.
  • Versatile support options
    Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.
  • Extensive knowledge resources
    Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.

Specification Summary

Product Description
Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
Elite x2 1013 G3, G8; x360 1040 G10 Notebook, 1040 G9 Notebook; EliteBook 1040 G10 Notebook, 1040 G9 Notebook; EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1030 G8 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook, 1040 G8 Notebook

Specifications

EAN / GTIN:
4573595633930
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
HP Elite x2 1013 G3, G8 ¦ HP Elite x360 1040 G10 Notebook, 1040 G9 Notebook ¦ HP EliteBook 1040 G10 Notebook, 1040 G9 Notebook ¦ HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1030 G8 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook, 1040 G8 Notebook

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