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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.


Specification Summary

Product Description
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Configurations
3/3/0 warranty
Designed For
HP 255 G8; ZBook Create G7, Power G7, Power G8, Power G9, Studio G10, Studio G7, Studio G8, Studio G9; ZBook Firefly 14 G7, 14 G8, 14 G9, 15 G7, 15 G8, 16 G10, 16 G9; ZBook Fury 15 G7, 15 G8, 16 G10, 16 G9, 17 G7, 17 G8; ZBook Power 15 G9

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Configurations
3/3/0 warranty
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Defective media retention - 4 Years
Compatibility Information
Designed For
HP 255 G8 Notebook ¦ HP ZBook Create G7 Notebook, Power G7 Mobile Workstation, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G7 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation ¦ HP ZBook Firefly 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation ¦ HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation ¦ HP ZBook Power 15 G9 Mobile Workstation

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