Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.The StorTrec Bronze storage arrays provide reliable on-site support, ensuring optimal performance for your data management needs. With an extended service agreement of 3 years, this equipment includes comprehensive service, parts, labor, and both phone and email consulting. Service availability covers a schedule of 9 hours a day, 5 days a week, and in case of any issues, a prompt next business day response time minimizes downtime. The Bronze model is designed to streamline your storage solutions while offering peace of mind through extensive service and support options.
Features Summary
- Reliable on-site support
The storage arrays from StorTrec are backed by an extended service agreement that facilitates on-site assistance, ensuring that any issues are addressed promptly, reducing system downtime. - Extensive service agreement
With a contract period of 3 years, the extended service agreement covers all necessary aspects of support, providing peace of mind for users, knowing that both parts and labor are included. - Efficient response time
A next business day response time ensures that help is readily available, allowing for quick troubleshooting and maintenance, reassuring users about the reliability of their equipment. - Convenient service availability
Service is available 9 hours a day, 5 days a week, making it easy for businesses to receive the support they need without disrupting their operational schedules.
Specification Summary
Product Description
StorTrec Bronze - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
Synology High Density HD6500