AppleCare for Enterprise - extended service agreem

Images Manuals

Images for illustrative purposes

AppleCare for Enterprise

Name: AppleCare for Enterprise
Brand: APPLE
SKU: ECE10460753
Price: 247.39 EUR
Availability: OutOfStock

View all APPLE System Service and Support - Visit the APPLE Store (SQ542ZM/A) - (ECE10460753)

Model: AppleCare for Enterprise

AppleCare for Enterprise iPhone Pro/Pro Max 24 Months Tier 1+ -IMPORTANT NOTE before purchase "End User must have Master Service Agreement Ref (MSA)

Your AppleCare Account Manager
IT department - level coverage
Help for your help desk
Onsite hardware service
Additional device repair or replacement

FREE Delivery on orders over €250

0 Available to Ship
Restock 05-Jun-2026 Estimated, Out of Stock Prices are Estimated.

€247.39 Incl Vat

Wishlist Compare

Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

AppleCare for Enterprise starts with an AppleCare Account Manager - your personal liaison with AppleCare. Your AppleCare Account Manager will help review your IT infrastructure, track issues you may be having, and provide monthly activity reports for both support calls and repairs. With continuous support from your AppleCare Account Manager, you and your team will get the most out of AppleCare for Enterprise.

Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise delivers integrated support and service you can't get anywhere else. You'll get IT department - level support by phone or email for all Apple hardware and software. They will provide support for complex deployment and integration scenarios, including MDM and Active Directory. And if you need help with IBM MobileFirst for iOS apps, we'll help troubleshoot your solution and work with IBM to get your issue resolved. AppleCare for Enterprise provides IT department - level support for six technical contacts you designate. Support is available 24/7 with one-hour response times for top-priority issues, such as when a production service is down. You can also increase the number of technical contacts for an additional fee.

AppleCare for Enterprise can help reduce the load on your internal help desk by providing technical support for your employees over the phone, 24/7. Apple will provide technical support for Apple hardware and operating systems; Apple apps such as Keynote, Pages, and Numbers; and personal accounts or settings.

Specification Summary

Product Description

AppleCare for Enterprise - extended service agreement - 2 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years (from original purchase date of the equipment)

Response Time

Next business day

Pricing Type

Tier 1+, volume

Class of Equipment

Smartphones

Designed For

iPhone 11 Pro, 11 Pro Max, 12 Pro, 12 Pro Max, 13 Pro, 13 Pro Max, 14 Pro, 14 Pro Max, 15 Pro, 15 Pro Max, 16 Pro, 16 Pro Max, 17 Pro, 17 Pro Max, Air

Specifications

EAN / GTIN:

195950127188

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years (from original purchase date of the equipment)

Response Time

Next business day

Pricing Type

Tier 1+, volume

Class of Equipment

Smartphones

Details

Service & Support

Extended service agreement - parts and labour - 2 years - on-site - response time: NBD ¦ Technical support - e-mail consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - assistance - 2 years

Compatibility Information

Designed For

Apple iPhone 11 Pro, 11 Pro Max, 12 Pro, 12 Pro Max, 13 Pro, 13 Pro Max, 14 Pro, 14 Pro Max, 15 Pro, 15 Pro Max, 16 Pro, 16 Pro Max, 17 Pro, 17 Pro Max, Air