Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
ProSupport Plus is enterprise-class support that is designed to proactively improve the performance and stability of your critical systems through environmental intelligence and the right expertise for your organization.
It is designed to not only get you back up and running quickly, but also help you get ahead of problems before they happen. You'll have the freedom to adopt complex technologies with confidence, knowing Dell EMC's best resources are with you every step of the way.
Specification Summary
Product Description
Dell Upgrade from 3Y ProSupport to 5Y ProSupport Plus 4H - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
5 years
Response Time
4 hours (for critical issues)
Service Availability
24 hours a day / 7 days a week
Pricing Type
Near-Point-Of-Sale (NPOS)
Class of Equipment
Servers