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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Dell ProSupport Essentials for PCs is part of the ProSupport Suite for PCs delivering business‑class support that keeps your client devices running smoothly, without the complexity of a fully customized service. Built on Dell's proven ProSupport capabilities, it gives organizations a simple, cost‑effective way to upgrade from basic warranty to 24x7 expert help, faster response, and more predictable outcomes for their PC fleet. With ProSupport Essentials, IT gains a dependable safety net for hardware and common software issues, while users get the confidence that when something goes wrong, Dell is ready to respond quickly and efficiently.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.


Features Summary

  • Enhanced support
    Upgrade your service experience with the Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG, offering comprehensive on-site service availability 10 hours a day, 5 days a week. This extended service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime.
  • Around-the-clock assistance
    Benefit from 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This round-the-clock technical support is designed to address your needs any day, any time, ensuring that help is always just a call or click away.
  • Rapid response
    With a commitment to next business day on-site response, this upgrade ensures that any issues will be addressed swiftly, reducing the impact on your operations and maintaining productivity.

Specification Summary

Product Description
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Pricing Type
Near-Point-Of-Sale (NPOS)
Designed For
PowerEdge T150

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Pricing Type
Near-Point-Of-Sale (NPOS)
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Dell PowerEdge T150

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