Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.HP Inc.'s Poly Premier service offers a comprehensive support solution designed to minimize downtime and ensure your systems are always running smoothly. With a focus on rapid response, customers benefit from next business day service to address hardware issues swiftly. The service extends beyond just hardware, offering phone consulting and 24/7 access to a web knowledge base, ensuring help is always available. Additionally, the package includes new software updates, keeping your systems up-to-date with software enhancements. Whether it's through advance hardware replacement or expert technical support, HP Inc.'s Poly Premier service provides the essential coverage and support to maintain operational efficiency.
Features Summary
- Rapid response support
With a next business day response time, HP Inc.'s Poly Premier service ensures minimal downtime, offering swift solutions to hardware issues. - Comprehensive coverage
This extended service agreement covers advance hardware replacement, phone consulting, and web knowledge base access, providing a full spectrum of support for a seamless experience. - Extended service hours
Service availability extends to 8 hours a day, Monday through Friday, with technical support accessible 24/7, ensuring help is always at hand when needed. - Convenient location services
Services are delivered right to your shipment location, eliminating the need for in-person visits and streamlining the support process. - Continuous updates
Stay up-to-date with new software updates included in the service, enhancing system performance and security.
Specification Summary
Product Description
HP Poly Premier - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Full Contract Period
1 year
Response Time
Next business day
Service Availability
8 hours a day / 5 days a week
Class of Equipment
Video conferencing devices