Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
Features Summary
- Comprehensive support
With a full 5-year contract period, this upgrade ensures that your servers are covered with on-site service, including parts and labor, ensuring minimal downtime and productivity for your business operations. - Around-the-clock assistance
Benefit from 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This technical support ensures that help is always available when you need it, regardless of the time or day. - Next business day response
Experience peace of mind knowing that any issues with your servers will be addressed on-site by the next business day. This prompt response time is crucial for maintaining the continuity of your business operations.
Specification Summary
Product Description
Dell Upgrade from 1Y Next Business Day to 5Y ProSupport for ISG - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
5 years
Response Time
Next business day
Pricing Type
Near-Point-Of-Sale (NPOS)
Class of Equipment
Servers