Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.
OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.
Features Summary
- Round-the-clock support
With service availability 24 hours a day, 7 days a week, NETGEAR ProSupport OnCall 24x7 ensures that assistance is always just a phone call away. Whether it's technical support, phone consulting, or remote diagnosis, help is available at any time. - Comprehensive service
NETGEAR ProSupport OnCall 24x7 offers a wide range of services including phone consulting, email consulting, remote diagnosis, and email notification for new releases updates. This comprehensive support package is designed to address the needs of complicated network devices, ensuring they operate smoothly. - Expert assistance
Benefit from the expertise of NETGEAR's technical support team, who are ready to provide phone and email consulting. Their knowledge ensures that any issues with complicated network devices are resolved promptly and efficiently.
Specification Summary
Product Description
NETGEAR ProSupport OnCall 24x7 - technical support - 3 years
Service Included
Phone consulting
Full Contract Period
3 years
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Complicated network devices
Designed For
P/N: GS324-200JPS