Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.
OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.
Features Summary
- Reliable support availability
The service is available 24 hours a day, 7 days a week, ensuring that assistance is always accessible when needed. - Prompt response time
With a next business day response time, users can expect quick resolutions to their technical issues, minimizing downtime. - Inclusive service options
This plan includes various support services such as phone consulting, replacement options, email notifications, and remote administration.
Specification Summary
Product Description
NETGEAR ProSupport OnCall 24x7 Category 4 - technical support
Service Included
Phone consulting
Service Availability
24 hours a day / 7 days a week
Designed For
NETGEAR M6100-44G3-POE+