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*** IMPORTANT: When buying complementary warranties such as accidental damage cover, please ensure base warranty duration is the same or longer. If not, an extended warranty would be required to increase the length of base warranty. Please contact [email protected] for more details. SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Dell Keep Your Hard Drive for Enterprise (KYHDE) gives organizations greater control over sensitive data when a covered drive fails in a data center or enterprise environment. Instead of returning failed drives to Dell during a support event, customers keep physical possession of the media and its contents, while Dell provides replacement hardware under the existing support contract. This approach helps protect confidential, regulated, or mission‑critical information, supports stricter compliance and audit requirements, and simplifies internal data‑destruction policies-without changing how customers engage Dell for hardware repair. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.


Features Summary

  • Extended security
    With the Dell 5Y Keep Your Hard Drive for ISG, customers gain an added layer of data security for their hard drives over a span of 5 years. This service ensures that sensitive data remains in the right hands by allowing customers to keep their drives in the event of a replacement.
  • Comprehensive support
    This extended service agreement covers hard drive configurations exclusively, providing specialized support and peace of mind. The feature that eliminates the need for customers to send back their faulty drives simplifies the process, ensuring data security.

Specification Summary

Product Description
Dell 5Y Keep Your Hard Drive for ISG - extended service agreement - 5 years
Type
Extended service agreement
Service Included
No drive return
Full Contract Period
5 years
Pricing Type
Enterprise
Class of Equipment
Servers
Covered Configurations
Hard drive only
Designed For
PowerEdge R240, R250, R340, R350, T140, T150, T340, T350, T40, T550

Specifications

General
Service Included
No drive return
Full Contract Period
5 years
Pricing Type
Enterprise
Class of Equipment
Servers
Covered Configurations
Hard drive only
Details
Service & Support
Extended service agreement - no drive return - 5 years
Compatibility Information
Designed For
Dell PowerEdge R240, R250, R340, R350, T140, T150, T340, T350, T40, T550

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