NETGEAR ProSupport Defective Drive Retention Service Category 3

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Ensuring customer's data confidentiality is the highest priority for NETGEAR. When a storage drive becomes defective, the NETGEAR Defective Drive Retention ("DDR") service allows business customers to retain possession of the drive thus giving them total control over the sensitive and confidential data that are stored within it.

Under the terms and conditions of NETGEAR limited warranty policy, when a defective unit is returned to NETGEAR, the returned unit becomes the property of NETGEAR. With the DDR service, however, the customer is allowed to keep the defective unit after returning a signed certified form with a copy of the drive label.

Features Summary

• Efficient technical support
  NETGEAR ProSupport ensures that users receive prompt assistance for technical inquiries, allowing for quick resolutions and less disruption to business operations.
• Defective drive retention
  This service provides customers with the option to retain defective HDDs or SSDs, facilitating effective data recovery and investigation of drive failures.

Specification Summary