Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.You've already chosen the toughest range of devices and accessories out there. Now, let's keep you working. Back up your tough, hardworking hardware with an equally reliable ProTect PLUS full-maintenance service.
Every TOUGHBOOK is supported by our standard three year ProTect service, but our dedicated maintenance program ProTect PLUS offers extra peace of mind.
Every ProTect PLUS plan offers the following essential services as standard:
- Repair for manufacturing defects and functional failures
- Proactive battery replacement for the first 3 years
- Monthly service reporting
- 1 day of consultancy per year
- Full access to TOUGHBOOK Service Cloud
- Remote tech support
- Health status report with each repaired device
- Cosmetic repairs and IP reinstatement
Simply choose ProTect PLUS when you purchase your device and rest assured your hardware and software will always be working at peak performance.
Work harder. Go further. With ProTect PLUS.
Features Summary
- Maintenance service
For normal wear and tear and manufacturing faults. - Battery replacement
Proactive battery replacement for the first three years. - Monthly service
Monthly service reporting on full estate of devices. - Consultancy
One working day of on-demand consultancy every year. - TOUGHBOOK Service Cloud
Full access to the TOUGHBOOK ServiceCloud Advanced Knowledge Base. - Technical support
Remote technical support - get the help you need, wherever you are. - Status report
Full health status report provided for all returned devices. - Repairs and more
Small, cosmetic repairs and reinstatement of IP integrity.
Specification Summary
Product Description
Panasonic ProTect Plus - extended service agreement - 5 years - carry-in
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
5 years
Repair Time
48 hours (guaranteed turnaround time)
Class of Equipment
Notebooks