Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.You've already chosen the toughest range of devices and accessories out there. Now, let's keep you working.
For ultimate protection, choose Infinity Full Maintenance Service from our ProTect PLUS Premium modules to ensure minimal disruption.
In addition to what included with ProTect PLUS, if unexpected or unpredicted events affect device functionality, we will repair your device or replace it with an identical or comparable unit to keep your workforce operational.
ProTect your investment. ProTect your technology.
Features Summary
- Maintenance service
For normal wear and tear and manufacturing faults. - Battery replacement
Proactive battery replacement for the first three years. - Monthly service
Monthly service reporting on full estate of devices. - Consultancy
One working day of on-demand consultancy every year. - TOUGHBOOK Service Cloud
Full access to the TOUGHBOOK ServiceCloud Advanced Knowledge Base. - Technical support
Remote technical support - get the help you need, wherever you are. - Status report
Full health status report provided for all returned devices. - Repairs and more
Small, cosmetic repairs and reinstatement of IP integrity.
Specification Summary
Product Description
Panasonic ProTect Plus Premium - extended service agreement - 4 years - carry-in
Type
Extended service agreement
Service Included
Replace or repair
Full Contract Period
4 years
Repair Time
48 hours (guaranteed turnaround time)