Service Included
Replacement
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Complicated network devices
Covered Configurations
Hardware only
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year
Compatibility Information
Designed For
P/N: JL624A, JL624AR, JL625A, JL625AR, JL857A, JL858A