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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Order within 2Hrs 40Mins for: Delivery (8 Jun or 9 Jun)

€239.75 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Pointnext Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Pointnext Tech Care can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the customer spending time answering sometimes unnecessary triage or entitlement questions. HPE Pointnext Tech Care goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.


Specification Summary

Product Description
HPE Tech Care Basic Service with Comprehensive Defective Material Retention - technical support - for HPE OneView w/o iLo - 5 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
HPE OneView w/o iLo
Licensing Details
Per Socket License
Designed For
P/N: E5Y38A, E5Y39A, E5Y39AAE, E5Y40A, P8B24A, P8B24AR, P8B25A, P8B26AAE, P8B31A, P8B31AR

Specifications

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software
Software Title
HPE OneView w/o iLo
Installation Type
Locally installed
Licensing Details
Per Socket License
Details
Service & Support
Phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ New releases update - 5 years ¦ Comprehensive defective material retention - 5 years
Compatibility Information
Designed For
P/N: E5Y38A, E5Y39A, E5Y39AAE, E5Y40A, P8B24A, P8B24AR, P8B25A, P8B26AAE, P8B31A, P8B31AR

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