HPE Nimble Storage Foundation Care NBD Parts Excha

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HPE Nimble Storage Foundation Care NBD Parts Exchange Support

Name: HPE Nimble Storage Foundation Care NBD Parts Exchange Support
Brand: HPE
SKU: ECE4787465
Price: 889.75 EUR
Availability: InStock

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Model: HPE Nimble

Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement (for 960GB cache storage array) - 3 years - shipment - 8x5 - response time: NBD - for P/N: Q8B79B, Q8D12B

Connect easily and securely
Get the help you need, when you need it
Reduce complexity

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Order within 3Hrs 44Mins for: FREE Delivery (8 Jun or 9 Jun)

€889.75 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Nimble Storage provides support that helps customers meet today's IT demands, and evolve for tomorrow. They have streamlined the HPE Nimble Storage support portfolio to offer four service levels that are easier to understand, easier to align to business needs, and easier to buy. They are also more personalized to deliver the information customers' need, when and where it is needed. HPE Nimble Storage offers support that helps a customer get the most from their storage investment.

Features Summary

Connect easily and securely
Allow visibility into IT assets and support status from anywhere so a customer can reach a knowledgeable resource when help is needed and have online visibility into useful information and the reassurance that they can send an alert so that issues can be addressed quickly.
Get the help you need, when you need it
Get more than break fix services. HPE Nimble Storage support services are bolstered by a personalized, one-stop support center and HPE InfoSight automation capabilities. These tools are designed to help reduce downtime and provide the help customer's need, when they need it.
Reduce complexity
Simplify day-to-day system support with 24x7 systems monitoring designed to provide fast, accurate diagnostics, automatic case creation, and parts dispatch.

Specification Summary

Product Description

HPE Nimble Storage Foundation Care NBD Parts Exchange Support - extended service agreement - 3 years - shipment

Type

Extended service agreement

Service Included

Advance parts replacement

Location

Shipment

Full Contract Period

3 years

Response Time

Next business day

Service Availability

8 hours a day / 5 days a week

Covered Configurations

960GB cache storage array

Designed For

P/N: Q8B79B, Q8B79BR, Q8D12B

Specifications

General

Service Included

Advance parts replacement

Location

Shipment

Full Contract Period

3 years

Response Time

Next business day

Service Availability

8 hours a day / 5 days a week

Covered Configurations

960GB cache storage array

Details

Service & Support

Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years ¦ New releases update - 3 years

Compatibility Information

Designed For

P/N: Q8B79B, Q8B79BR, Q8D12B