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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.


Specification Summary

Product Description
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch

Specifications

EAN / GTIN:
4053162233713
General
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - replacement - 5 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years
Compatibility Information
Designed For
HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch

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