Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Features Summary
- Reliable service support
The extended service agreement provides reliable coverage with next business day response time, ensuring support is available when needed to minimize operational interruptions. - Comprehensive monitoring capability
Remote monitoring is included to proactively identify and resolve issues, enhancing the reliability of hardware performance over time. - On-site assistance availability
On-site support services are available 9 hours a day, 5 days a week, offering convenience and efficiency for immediate assistance. - All-inclusive service terms
Parts and labor are fully covered under the service agreement, eliminating unexpected costs and simplifying budget management.
Specification Summary
Product Description
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Servers
Designed For
P/N: P17640-B21, P17641-B21, P17642-B21, P17642R-B21