Service Included
Replacement
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Complicated network devices
Covered Configurations
Hardware only
Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years
Compatibility Information
Designed For
P/N: R4H14A, R4H14AR, R4H15A, R4H15AR, R4H16A, R4H17A, R4H18A, R4H18AR