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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it - so you can get back to work.


Features Summary

  • Comprehensive coverage
    Enjoy peace of mind with a full 3 years of on-site service, ensuring your HP product remains in optimal working condition. This extended service agreement covers parts and labor, offering a complete solution for any issues that may arise.
  • Rapid response
    Benefit from next-day response times, minimizing downtime and keeping your operations running smoothly. With service available Monday-Saturday for 13 hours a day, support is always within reach when you need it.
  • Expert support
    Gain access to HP's technical support, including phone consulting and remote diagnosis, to quickly resolve any technical issues. Additionally, web knowledge base access provides you with valuable product information and support at your fingertips.

Specification Summary

Product Description
Electronic HP Care Pack Premium Care Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next day
Class of Equipment
Notebooks
Designed For
Elite x360 830 G10 Notebook, 830 G9 Notebook; EliteBook 745 G5 Notebook, 830 G9 Notebook, 840 G10 Notebook, 840 G9 Notebook, 860 G10 Notebook, 860 G9 Notebook

Specifications

EAN / GTIN:
4053162232624
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next day
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: next day ¦ Technical support - phone consulting - 3 years - availability: 13 hours a day / Monday-Saturday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years
Compatibility Information
Designed For
HP Elite x360 830 G10 Notebook, 830 G9 Notebook ¦ HP EliteBook 745 G5 Notebook, 830 G9 Notebook, 840 G10 Notebook, 840 G9 Notebook, 860 G10 Notebook, 860 G9 Notebook

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