Service Included
Replacement
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Complicated network devices
Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years
Compatibility Information
Designed For
P/N: JZ317A, JZ318A, JZ319A, JZ320A, JZ320AR, JZ321A, R2H46A