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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

Electronic Delivery By Email
Order within 21Hrs 37Mins for: Delivery (9 Jun or 10 Jun)

€219.75 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.


Features Summary

  • Simplify your support experience
    Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexity
    Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Reduce downtime
    Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Prepare for growth
    Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Boost control and management
    Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Foundation Care call-to-repair service
    Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specification Summary

Product Description
HPE Foundation Care Software Support 24x7 - technical support - 5 years
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Pricing Type
Academic, for retail customers
Class of Equipment
Complicated network devices
Designed For
P/N: JZ328A, JZ329A, JZ330A, JZ331A, JZ332A

Specifications

General
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Pricing Type
Academic, for retail customers
Class of Equipment
Complicated network devices
Details
Service & Support
Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years
Compatibility Information
Designed For
P/N: JZ328A, JZ329A, JZ330A, JZ331A, JZ332A

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