HPE Proactive Care Next Business Day Service

Name: HPE Proactive Care Next Business Day Service
Brand: HPE
SKU: ECE4996591
Price: 389.75 EUR
Availability: InStock

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Model: HPE Proactive

Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P06479-291, P06479-AA1, P07523-B21, P07524-B21, P08335-291, P08335-371, P08335-AA1

HPE Proactive Care can help you to improve the return on your investment with features designed to

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€389.75 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

Features Summary

HPE Proactive Care can help you to improve the return on your investment with features designed to
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish.
Help provide recommendations for firmware version and software patching on supported products to help prevent problems.
Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices.
Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology.

Specification Summary

Product Description

HPE Proactive Care Next Business Day Service - extended service agreement - 3 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Designed For

P/N: P06476-291, P06476-371, P06476-AA1, P06476R-291, P06476R-B21, P06477-291, P06477-371, P06477-AA1, P06477R-291, P06477R-B21, P06478-291, P06478-371, P06478-AA1, P06478R-291, P06478R-B21, P06479-291, P06479-AA1, P06962-B21, P06963-B21, P07523-B21, P07524-B21, P08335-291, P08335-371, P08335-AA1

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For

P/N: P06476-291, P06476-371, P06476-AA1, P06476-B21, P06476R-291, P06476R-B21, P06477-291, P06477-371, P06477-AA1, P06477-B21, P06477R-291, P06477R-B21, P06478-291, P06478-371, P06478-AA1, P06478-B21, P06478R-291, P06478R-B21, P06479-291, P06479-AA1, P06479-B21, P06961-B21, P06962-B21, P06963-B21, P07523-B21, P07524-B21, P08335-291, P08335-371, P08335-AA1, P08335-B21