HPE Foundation Care Next Business Day Service Post Warranty

Name: HPE Foundation Care Next Business Day Service Post Warranty
Brand: HPE
SKU: ECE4758238
Price: 1209.75 EUR
Availability: InStock

View all HPE HP Support | Warranty - Visit the HPE Store (HA8R8PE) - (ECE4758238)

Model: HPE Foundation

Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE SB1760, SB3000, LTO-4 Ultrium, LTO-5 Ultrium, StoreEver 6250, LTO-3, LTO-4, LTO-6

For products covered by Foundation Care, HPE offers three distinct service levels

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

Electronic Delivery By Email
Order within 9Hrs 2Mins for: FREE Delivery (8 Jun or 9 Jun)

€1209.75 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Specification Summary

Product Description

HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Designed For

HPE SB1760c, SB3000c; LTO-4 Ultrium; LTO-5 Ultrium; StorageWorks SB1760c, SB3000c; StorageWorks Ultrium 1760, 1840, 232, 448, 448c, 920, 960, SB920c; StoreEver 6250, LTO-3, LTO-4, LTO-6; StoreEver LTO-5 Ultrium; SureStore DLT 80m; SureStore Ultrium 215, 215e, 230e; Ultrium 1840, 448, 920

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 2 years ¦ Product info support - web knowledge base access - 2 years ¦ New releases update - 2 years

Compatibility Information

Designed For

HPE SB1760c Tape Blade, SB3000c Tape Blade ¦ HPE LTO-4 Ultrium 1760, 1840 ¦ HPE LTO-5 Ultrium 3000, 3280 ¦ HPE StorageWorks SB1760c Tape Blade, SB3000c Tape Blade ¦ HPE StorageWorks Ultrium 1760, 1840, 232, 448, 448c Tape Blade, 920, 960, SB920c ¦ HPE StoreEver 6250, LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-4 Ultrium 1840, LTO-6 Ultrium 6650 ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS External Tape Drive, 3280 ¦ HPE SureStore DLT 80m ¦ HPE SureStore Ultrium 215, 215e, 230e ¦ HPE Ultrium 1840, 448, 920