HPE Foundation Care Next Business Day Service Post Warranty

Name: HPE Foundation Care Next Business Day Service Post Warranty
Brand: HPE
SKU: ECE4758205
Price: 789.75 EUR
Availability: InStock

View all HPE HP Support | Warranty - Visit the HPE Store (HA6U3PE) - (ECE4758205)

Model: HPE Foundation

Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE 8/24, 8/8, StorageWorks 8/8, SAN Switch 8/24

For products covered by Foundation Care, HPE offers three distinct service levels

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

Electronic Delivery By Email
Order within 8Hrs 38Mins for: FREE Delivery (9 Jun or 10 Jun)

€789.75 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Specification Summary

Product Description

HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Designed For

HPE 8/24 Base (16) Full Fabric Ports Enabled SAN, 8/24 SAN Switch, 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN; StorageWorks 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN Switch, SAN Switch 8/24 Base

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 2 years ¦ New releases update - 2 years ¦ Product info support - web knowledge base access - 2 years

Compatibility Information

Designed For

HPE 8/24 Base (16) Full Fabric Ports Enabled SAN, 8/24 SAN Switch, 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN ¦ HPE StorageWorks 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN Switch, SAN Switch 8/24 Base