HPE Foundation Care Next Business Day Service Post

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HPE Foundation Care Next Business Day Service Post Warranty

Name: HPE Foundation Care Next Business Day Service Post Warranty
Brand: HPE
SKU: ECE4758193
Price: 679.75 EUR
Availability: InStock

View all HPE HP Support | Warranty - Visit the HPE Store (HA6T3PE) - (ECE4758193)

Model: HPE Foundation

Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE 8/20q, 8Gb, SN6000, StorageWorks 8/20q, 8Gb, SN6000

Simplify your support experience
Reduce complexity
Reduce downtime
Prepare for growth
Boost control and management
Foundation Care call-to-repair service

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

Electronic Delivery By Email
Order within 1Hrs 9Mins for: FREE Delivery (9 Jun or 10 Jun)

€679.75 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Features Summary

Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specification Summary

Product Description

HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Complicated network devices

Designed For

HPE 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit, SN6000 Stackable Single Power Fibre Channel Switch; StorageWorks 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit, SN6000 Stackable Single Power Fibre Channel Switch

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Complicated network devices

Details

Service & Support

Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 2 years ¦ Product info support - web knowledge base access - 2 years ¦ New releases update - 2 years

Compatibility Information

Designed For

HPE 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit, SN6000 Stackable Single Power Fibre Channel Switch ¦ HPE StorageWorks 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit, SN6000 Stackable Single Power Fibre Channel Switch