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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Order within 19Hrs 57Mins for: FREE Delivery (9 Jun or 10 Jun)

€906.95 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

For eligible products, the defective media retention service feature allows the Customer to retain defective hard disk or eligible SSD/Flash drive components that the Customer does not want to relinquish due to sensitive data contained within the disk ('Disk or SSD/Flash Drive') covered under this service.


Specification Summary

Product Description
HPE Foundation Care 24x7 Service with Defective Media Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: 642137-421, 642137R-421, 652632R-B21, 741773-045, AV842AR, QT509AR

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Defective media retention - 5 years
Compatibility Information
Designed For
P/N: 642137-421, 642137R-421, 652632R-B21, 741773-045, AV842AR, QT509AR

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