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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.


Specification Summary

Product Description
HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Servers
Designed For
P/N: 872305-B21, 872307-B21, 872309-B21, 878450-001, 878450-031, 878450-291, 878450-371, 878450-421, 878452-001, 878452-031, 878452-291, 878452-371, 878452-421, 878452-AA1, 880227-S01, 880228-S01, 880229-S01, 880232-425, 880646-001, 880647-375, 880648-AA5, 880718-295

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Servers
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years
Compatibility Information
Designed For
P/N: 872305-B21, 872307-B21, 872309-B21, 878450-001, 878450-031, 878450-291, 878450-371, 878450-421, 878452-001, 878452-031, 878452-291, 878452-371, 878452-421, 878452-AA1, 880227-S01, 880228-S01, 880229-S01, 880232-425, 880646-001, 880647-375, 880648-AA5, 880718-295

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