EAN / GTIN:
4549821482238
Service Included
Replacement
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Complicated network devices
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Extended service agreement - replacement - 1 year - shipment - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - fax-on-demand - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information