Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
Features Summary
- Enhanced support availability
Benefit from 24/7 service availability that allows businesses to receive assistance at any time, ensuring that support is always accessible. - Swift response time
With a response time of 4 hours, issues are addressed quickly, allowing businesses to minimize downtime. - Comprehensive service inclusion
The service includes essential features such as replacement, remote diagnosis, and phone consulting to cover various support needs.
Specification Summary
Product Description
HPE Foundation Care Exchange Service - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Replacement
Full Contract Period
3 years
Service Availability
24 hours a day / 7 days a week