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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Order within 2Hrs 3Mins for: FREE Delivery (8 Jun or 9 Jun)

€7639.75 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.


Features Summary

  • Efficient support service
    This service includes support for new releases and product information, ensuring that users are informed and can utilize their products efficiently.
  • Rapid response capability
    With a 2-hour response time, clients can expect quick assistance, minimizing disruptions and enhancing overall productivity.
  • Direct expert consulting
    Phone consulting allows users to connect directly with knowledgeable representatives to resolve issues.
  • Comprehensive online resources
    Access to a web knowledge base means users can find answers and solutions at their convenience, supporting their operational needs.

Specification Summary

Product Description
HPE Foundation Care Next Business Day Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: JW735A, JW737A, JW738A, JY852A

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years
Compatibility Information
Designed For
P/N: JW735A, JW737A, JW738A, JY852A

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