SmartConnect Advanced Plan

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

What is the SmartConnect Standard plan and free trial?

SmartConnect is a cloud-based solution that lets you remotely monitor and manage Smart‑UPS devices from a single dashboard. It connects easily through the SmartConnect Ethernet port with no additional hardware needed, so you can quickly deploy and manage your UPS devices. All newly registered devices include a free 6‑month trial of the Standard plan, helping you optimize performance and simplify day‑to‑day operations.

What is the SmartConnect Advanced plan?

TThe SmartConnect Advanced plan builds on the Standard plan by adding enhanced remote control capabilities for your Smart‑UPS. The Advanced Plan enables remote power cycling of the UPS and outlet groups, allowing you to reboot connected IT equipment without being on site. It also supports load shedding and provides preconfigured outlet group visualization, making it easier to manage and prioritize power distribution through a more intuitive user experience. These capabilities help reduce downtime, minimize on-site interventions, and speed up issue resolution.

How can I access the SmartConnct Advanced Plan?

Access SmartConnect through the web portal and register your Smart‑UPS device. All eligible devices include a free trial of the Standard plan, and you can upgrade to the Advanced plan at any time. Upgrading unlocks additional control features, including remote power cycling, load shedding, and outlet group management, helping you better manage and optimize essential and non‑essential loads on your Smart‑UPS.

What products are eligible for the SmartConnect Standard and Advanced plans?

Advanced plan is an upgrade of the Standard plan and is available for 1–3 kVA Smart‑UPS models with a built-in Ethernet port (identified by a “C” in the part number), including SMC, SMT, SMX, SCL, SMTL, and SRTL ranges.

Why do I need an Advanced plan subscription?

A cloud-based Advanced plan subscription extends the value of your Smart-UPS by adding control capabilities alongside monitoring. In addition to maintaining visibility and performance, it enables remote power control and load management, allowing you to prioritize critical equipment, shed non-essential loads during power events, and quickly reboot devices without on-site intervention. This helps reduce downtime, improve operational efficiency, and optimize runtime, ensuring your power infrastructure remains resilient and responsive to business needs.

Specification Summary