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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Business processes rely heavily on virtual collaboration tools making your unified communications environment a top priority. You need a support team that understands your unique environment and specific needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.


Features Summary

  • Reliable support
    With a full contract period of 1 year, customers can rest assured knowing they have consistent access to technical support. This service ensures that any technical issues can be addressed promptly, minimizing downtime and keeping operations smooth.
  • Accessible assistance
    Service availability spans 8 hours a day, 5 days a week, making it easy for customers to get the help they need when they need it. Phone consulting is included, offering direct access to knowledgeable support for immediate problem-solving.

Specification Summary

Product Description
HP Poly Premier - technical support - for Polycom RealPresence Desktop for Windows and MacOS - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
8 hours a day / 5 days a week
Software Title
Polycom RealPresence Desktop for Windows and MacOS
Licence Qty
1 user

Specifications

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
8 hours a day / 5 days a week
Software
Software Title
Polycom RealPresence Desktop for Windows and MacOS
Installation Type
Locally installed
Licence Qty
1 user
Details
Service & Support
Phone consulting - 1 year - availability: 8 hours a day / Monday-Friday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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