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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

The Cisco 9811 Desk Phone is designed to enhance communication in the workplace with its user-friendly interface and robust features. The 2.6-inch LCD display offers a clear 256 x 132 pixel resolution, supporting a wide range of display languages including US English, Spanish, and French, to accommodate diverse workplace environments. With VoIP capabilities, this phone supports multiple voice codecs and provides advanced features such as voice mail, caller ID, and call transfer for an efficient calling experience.

Equipped with an integrated Ethernet switch and two lines, the Cisco 9811 ensures seamless communication and connectivity. The phone also incorporates various indicators for volume control, speakerphone status, and line status, allowing users to manage calls effortlessly. Additional features like conference call capability and Music on hold further enhance the phone's functionality, making it a suitable choice for modern business communication needs.


Features Summary

  • User-friendly display
    The 2.6-inch LCD display provides a clear and intuitive interface, allowing users to easily navigate through various features and settings.
  • Versatile connectivity
    With dual Ethernet ports and PoE support, the Cisco 9811 can be connected seamlessly to your network without the need for additional power adapters.
  • Enhanced call management
    Features such as caller ID, call waiting, and call forwarding allow users to manage calls efficiently and improve workplace communication.
  • Robust audio quality
    The phone supports HD audio and various voice codecs, ensuring clear and reliable communication during calls.
  • Comprehensive security features
    Integrated security protocols such as SRTP and TLS 1.3 keep communications secure, protecting sensitive information in the workplace.

Specification Summary

Product Description
Cisco Desk Phone 9811 - VoIP phone with caller ID/call waiting
Product Type
VoIP phone with caller ID/call waiting
Compatible Platforms
Cisco BroadWorks, Cisco Webex Calling, Cisco Webex Dedicate Instance (DI), Asterisk
Main Features
Integrated Ethernet switch
VoIP Protocols
SIP, SDP, RTCP, RTP, SRTP
Voice Codecs
Opus, G.722, G.722.2, iSAC, G.711a-law, G.711µ-law, G.729a, G.729b, iLBC
Lines Supported
2 lines
Speakerphone
Yes
Call Services
Voice Mail, Caller ID, Call Waiting, Call Hold, Call Transfer, Call Forwarding, Call park/pickup
Display
LCD display - grayscale
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX
Compatible Software
Cisco WebEx, Cisco Unified Communications Manager
Weight
849 g
Body Colour
Carbon black
Environmental Standards
ENERGY STAR Qualified
Manufacturer Warranty
1-year warranty

Specifications

EAN / GTIN:
889728748285
General
Product Type
VoIP phone
Compatible Platforms
Cisco BroadWorks, Cisco Webex Calling, Cisco Webex Dedicate Instance (DI), Asterisk
Weight
849 g
Body Colour
Carbon black
Body Material
ABS polycarbonate, 77% post-consumer recycled plastic
Phone Features
Call Services
Voice Mail, Caller ID, Call Waiting, Call Hold, Call Transfer, Call Forwarding, Call park/pickup
Caller ID Type
Caller ID/call waiting
Dialer Location
Base
Conference Call Capability
Yes
Speakerphone
Yes
Programmable Buttons Qty
2
Volume Control
Yes
Indicators
Speakerphone indicator, headset, mute indicator, line status indicator, status, busy lamp field (BLF)
Additional Functions
QR code access, conference mode, mute, Music on hold, Do not disturb, call recording, Kensington security slot
IP Telephony
Main Features
Integrated Ethernet switch
VoIP
Yes
VoIP Protocols
SIP, SDP, RTCP, RTP, SRTP
Voice Codecs
Opus, G.722, G.722.2, iSAC, G.711a-law, G.711µ-law, G.729a, G.729b, iLBC
Lines Supported
2 lines
Quality of Service
IEEE 802.1Q (VLAN)
IP Address Assignment
DHCP, static
Security
IEEE 802.1X, EAP-FAST, EAP-TLS, FIPS 140-2, TLS 1.3, SRTP
Power Over Ethernet (PoE) Support
Yes
Network Protocols
IPv4, IPv6, DHCP, GARP, DNS, TFTP, HTTPS, VLAN, RTP, RTCP, Cisco Discovery Protocol (CDP), Link Layer Discovery Protocol (LLDP), Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED)
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX
Compatible Software
Cisco WebEx, Cisco Unified Communications Manager
Voice Features
Acoustic echo cancellation (AEC), forward error correction (FEC), automatic gain control (AGC), comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), silence suppression, acoustic shock protection, adaptive jitter buffer (AJB), dual tone multi-frequency (DTMF), HD audio, ultrasonic support
Network Features
Class 2 PoE
Display
Type
LCD display - grayscale
Display Location
Base
Diagonal Size
2.6"
Display Resolution
256 x 132 pixels
Display Languages
Brazilian Portuguese, Catalan, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (simplified), Chinese (traditional), Chinese (Traditional, Hong Kong), Spanish (Columbia), UK English, US English
Miscellaneous
Connections
Headset jack / RJ-9 ¦ 2 x network / RJ-45 ¦ USB / 4 PIN USB Type A ¦ Audio line out
Hearing Aid Compatible
Yes
Placing / Mounting
Desktop
Environmental Standards
ENERGY STAR Certified
Yes
Power
Power Consumption
0.37 W (power adapter, deep sleep mode), 0.54 W (PoE, deep sleep mode)
Dimensions & Weight
Width
20 cm
Depth
20.9 cm
Height
4.94 cm
Weight
849 g
Manufacturer Warranty
Service & Support
Limited warranty - replacement - 1 year

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