Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
If the worst should happen to your network, you need the very best support and fast. Downtime costs your business money. D-Link Assist maximizes your uptime by solving technical problems quickly and effectively.
D-Link Assist Silver is designed for high-availability businesses that require rapid response within regular working hours. It provides a four-hour response service Monday to Friday from 8.00 am to 5.00 pm, excluding holidays.
Specification Summary
Product Description
D-Link Assist Silver Category B - technical support - 5 years
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
Same business day response within 4 hours
Service Availability
9 hours a day / 5 days a week