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Restock 14-Aug-2026 Estimated, Out of Stock Prices are Estimated.

RRP €655.97
383.99 Incl Vat




Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

This affordable IP phone provides single-button access to key team members or to support calls in contact center queues.

With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.


Specification Summary

Product Description
Cisco IP Phone 7861 - VoIP phone
Product Type
VoIP phone
Main Features
Multiple VoIP protocol support, integrated Ethernet switch
VoIP Protocols
SIP, SRTP
Voice Codecs
G.722, G.729ab, G.711u, G.711a, iLBC
Lines Supported
16 lines
Speakerphone
Yes (digital duplex)
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
Display
LCD display - monochrome - Yes
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX
Compatible Software
Cisco Unified Communications Manager 8.5.1 or later
Manufacturer Warranty
1-year warranty

Specifications

EAN / GTIN:
882658621857
General
Product Type
VoIP phone
Body Material
PC/ABS
Phone Features
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
Dialer Type
Keypad
Dialer Location
Base
Conference Call Capability
Yes
Speakerphone
Yes (digital duplex)
Menu Operation
Yes
Programmable Buttons Qty
16
Indicators
Voice message waiting indicator, speakerphone indicator, headset
Firmware Upgradable
Yes
Additional Functions
Call timer
Additional Features
Music on hold
IP Telephony
Main Features
Multiple VoIP protocol support, integrated Ethernet switch
VoIP
Yes
VoIP Protocols
SIP, SRTP
Voice Codecs
G.722, G.729ab, G.711u, G.711a, iLBC
Lines Supported
16 lines
Quality of Service
IEEE 802.1Q (VLAN), IEEE 802.1p
IP Address Assignment
DHCP, static
Security
IEEE 802.1X
Power Over Ethernet (PoE) Support
Yes
Network Protocols
Cisco Discovery Protocol (CDP), SRTP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX
Compatible Software
Cisco Unified Communications Manager 8.5.1 or later
Network Features
Lightweight Directory Access Protocol (LDAP)
Display
Type
LCD display - monochrome
Display Location
Base
Diagonal Size
3.5"
Display Resolution
396 x 162 pixels
Backlit
Yes
Display Languages
Danish, Hebrew, Hungarian, Czech, Croatian, Slovenian, Thai, Slovak, Brazilian Portuguese, English, German, French, Italian, Norwegian, Portuguese, Polish, Finnish, Swedish, Russian, Spanish, Dutch, Greek, Turkish, Arabic, Bulgarian, Latvian, Lithuanian, Estonian, Serbian, Romanian, Catalan, Japanese, Chinese, Korean
Miscellaneous
Connections
Headset jack
Placing / Mounting
Wall-mountable, table-top
Compliant Standards
CISPR 22 Class B, CISPR 24, EN 61000-3-2, EN 61000-3-3, EN55024, EN55022 Class B, ICES-003 Class B, AS/ACIF S004, FCC Part 68, EMC, CS-03, UL 60950-1 Second Edition, EN 60601-1-2, FCC CFR47 Part 15 B, GB 4943, AS/NZS 60950, CSA C22.2 No. 60950-1 Second Edition, EN 60950-1 Second Edition, IEC 60950-1 Second Edition, VCCI Class B
Dimensions & Weight (Base)
Width
26.5 cm
Depth
2.8 cm
Height
20.7 cm
Weight
1.053 kg
Manufacturer Warranty
Service & Support
Limited warranty - replacement - 1 year

Essential Bundles

Options


Headsets & Microphones
<%=Left(shortdesc,125) %> (ECE4710804 - CP-HS-W-531-RJ=) Availability: 0
CISCO - 531 Wired Single - Headset - on-ear - wired - for IP Phone 68XX, 78XX, 88XX, Unified IP Phone 79XX
136.33
(ECE4710804 - CP-HS-W-531-RJ=) Availability: 0
CISCO - 531 Wired Single - Headset - on-ear - wired - for IP Phone 68XX, 78XX, 88XX, Unified IP Phone 79XX
<%=Left(shortdesc,125) %> (ECE4710805 - CP-HS-W-532-RJ=) Availability: 3
CISCO - 532 Wired Dual - Headset - on-ear - wired - for IP Phone 6841, 6851, 7821, 7841, 7861, 8811, 8841, 8845, 8851, 8861, 8865, 8865NR
152.63
(ECE4710805 - CP-HS-W-532-RJ=) Availability: 3
CISCO - 532 Wired Dual - Headset - on-ear - wired - for IP Phone 6841, 6851, 7821, 7841, 7861, 8811, 8841, 8845, 8851, 8861, 8865, 8865NR
Power Devices & Batteries
<%=Left(shortdesc,125) %> (ECE1673058 - CP-PWR-CUBE-3-RF) Availability: 0
CISCO - (**REFURBISHED**) Cisco IP Phone Power Cube 3 - Power adapter - remanufactured - for IP Phone 78XX, 79XX, Unified IP Phone 69XX, 79XX
53.44
(ECE1673058 - CP-PWR-CUBE-3-RF) Availability: 0
CISCO - (**REFURBISHED**) Cisco IP Phone Power Cube 3 - Power adapter - remanufactured - for IP Phone 78XX, 79XX, Unified IP Phone 69XX, 79XX

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