Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.Data migration service for Barracuda Email Security Gateways. Barracuda Networks will assist customers with moving the product configuration from the old product to the new product if the old configuration data is accessible. Hard Disk replacement on Barracuda Networks models that have swappable raid drives. Barracuda Networks will ship via standard shipping a hard disk replacement. Customer must return the failed hard disk to Barracuda Networks.
Features Summary
- Efficient support services
This service includes both phone and email consulting, ensuring that assistance is readily available whenever needed. - Quick response times
With a response time of 1 business day, any issues are addressed promptly to minimize downtime and maintain business operations. - Convenient replacement options
Replacement services are delivered directly to the customer's location, providing a hassle-free solution for necessary replacements. - Comprehensive service coverage
The extended service agreement covers a range of support services, making it a reliable choice for ongoing assistance.
Specification Summary
Product Description
Barracuda Instant Replacement - extended service agreement - 1 month - shipment
Type
Extended service agreement
Service Included
Replacement
Return Shipment
At customer expense
Full Contract Period
1 month
Response Time
1 business day
Designed For
P/N: BNGM40A