Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.The Warranty Program is designed to get your imaging products back up to speed as quickly as possible, covering telephone troubleshooting, parts and advance-ship replacements. This Warranty Program offers a great way to predict total costs for support, making budgeting for the year a snap.
Should technical support determine that your product is suffering hardware failure requiring service, a replacement will be shipped via Overnight to your location and a technician can be dispatched to arrive the Next Business Day after the replacement has been delivered to exchange the product, verify the replacement unit is working, and then return the defective unit.
Features Summary
- Comprehensive coverage
With the Xerox Scanners On-Site Service, enjoy the peace of mind that comes from knowing your scanner is fully protected. This extended service agreement includes on-site replacement and phone consulting, ensuring that any issues are promptly and efficiently resolved. - Round-the-clock support
Benefit from support availability, with technical support and service available 24 hours a day, seven days a week. Whether it's a hardware malfunction or a technical query, help is always just a phone call away. - Efficient on-site service
Experience minimal downtime with on-site service included in the agreement. Should your scanner encounter any problems, a qualified technician will visit your location for direct assistance, ensuring your operations continue smoothly without significant interruptions.
Specification Summary
Product Description
Xerox Scanners On-Site Service - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Replacement
Full Contract Period
1 year
Pricing Type
Must be purchased within 90 days of the product purchase