Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick, 24x7 activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Specification Summary
Product Description
IBM Maintenance Agreement e-ServicePac On-Site Repair - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
2 years
Response Time
4 hours (target time)
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: 7309BD5, 7309BF7, 7309BF9, 7309BR6