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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

By design, the Poly CCX 500 Series business media phones are simple and intuitive to use - with one-touch-access to your contacts and meetings. So, users can get right to work.


Features Summary

  • Audio clarity
    Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.
  • Distraction-free calls
    Reduce distracting background noise with Poly Acoustic Fence technology.
  • Touchscreen controls
    Contacts and meetings are easily accessible via the color touchscreen with 5" multi-touch LCD display.
  • Add a Poly headset
    Multiple Poly headset options are available to suit any worker's style - in addition to the traditional handset.
  • IT friendly
    Easy for IT to manage provisioning and management of telephony deployment and support.
  • Communications platforms
    An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers.

Specification Summary

Product Description
HP Poly CCX 500 OpenSIP - VoIP phone
Product Type
VoIP phone
Main Features
Integrated Ethernet switch, multiple VoIP protocol support
VoIP Protocols
SIP, SDP, RTCP, RTP, SRTP
Voice Codecs
Opus, iLBC, G.711a-law, G.711µ-law, G.722, G.729ab
Software Certification
Zoom Certified
Lines Supported
24 lines
Speakerphone
Yes
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Call park/pickup
Display
Touchscreen LCD display - colour
Display Features
9:16 aspect ratio, multi-touch, Dark mode, screen saver
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
OpenSIP, Zoom
Body Colour
Black
Environmental Standards
ENERGY STAR Qualified
Manufacturer Warranty
1-year warranty

Specifications

EAN / GTIN:
0197497342734
General
Product Type
VoIP phone
Shipping Weight
1.25 kg
Body Colour
Black
Phone Features
Operating System
Android 9
Wireless Interface Provided
Bluetooth
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Call park/pickup
Dialer Location
Base
Speakerphone
Yes
Volume Control
Yes
Indicators
Busy lamp field (BLF)
Additional Functions
Call timer, redial, Do Not Disturb (DND), Intercom, auto answer, push to talk (PTT)
IP Telephony
Main Features
Integrated Ethernet switch, multiple VoIP protocol support
VoIP
Yes
VoIP Protocols
SIP, SDP, RTCP, RTP, SRTP
Voice Codecs
Opus, iLBC, G.711a-law, G.711µ-law, G.722, G.729ab
Lines Supported
24 lines
Quality of Service
IEEE 802.1Q (VLAN), IEEE 802.1p, Layer 3 TOS
IP Address Assignment
DHCP
Security
EAPoL, IEEE 802.1X, SRTP, TLS, EAP-TLS, PEAP-MSCHAPv2, WEP, WPA2-Personal, WPA-Personal, WPA2-Enterprise
Power Over Ethernet (PoE) Support
Yes
Network Protocols
SNTP, FTP, TFTP, HTTP, HTTPS, Cisco Discovery Protocol (CDP), Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), TCP, UDP, DNS SRV
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
OpenSIP, Zoom
Voice Features
Poly HD Voice technology, voice activity detection (VAD), comfort noise generation (CNG), Poly Acoustic Clarity technology, adaptive jitter buffer (AJB), packet loss concealment (PLC), Poly NoiseBlockAI, Poly Acoustic Fence technology
Network Features
Class 0 PoE
Display
Type
Touchscreen LCD display - colour
Display Location
Base
Diagonal Size
5"
Display Resolution
1280 x 720 pixels
Display Languages
Multilingual
Features
9:16 aspect ratio, multi-touch, Dark mode, screen saver
Miscellaneous
Connections
USB Type-C ¦ USB ¦ Headset jack / RJ-9 ¦ Electronic hook switch (EHS)
Hearing Aid Compatible
Yes
Software Certification
Zoom Certified
Placing / Mounting
Table-top
Cables Included
Network cable
Included Accessories
Stand
Environmental Standards
ENERGY STAR Certified
Yes
Power
Power Consumption
13 W (PoE), 25 W (PSU)
Dimensions & Weight
Width
17.8 cm
Depth
5.2 cm
Height
21.6 cm
Dimensions & Weight (Shipping)
Shipping Width
26.3 cm
Shipping Depth
24.3 cm
Shipping Height
7 cm
Shipping Weight
1.25 kg
Manufacturer Warranty
Service & Support
Limited warranty - 1 year

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