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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

The Lenovo Premier Support Plus for AIPC Upgrade provides a comprehensive extended service agreement tailored for notebooks, ensuring peace of mind for users. This service includes necessary parts and labor, facilitating timely repairs and maintenance from the original purchase date of the equipment. With on-site assistance and a next business day response time, users can rest assured that their devices will receive swift support whenever needed. Additionally, the service encompasses 24-hour phone consulting available every day of the week, ensuring customers have access to technical support whenever questions arise. Furthermore, the plan includes defective HDD/SSD retention, protecting valuable data and components throughout the service period. This support solution is designed to enhance the user experience and maintain productivity over the long term.


Specification Summary

Product Description
Lenovo Premier Support Plus for AIPC Upgrade - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 1 year Premier Support
Designed For
K14 Gen 3; ThinkBook 13x G4 IMH; 14 2-in-1 G4 IML; 14 2-in-1 G5 IAU; 14 G4; 14 G7 IML; 14 G8 IAL; 14 G9 AHP; 16 G7 IML; 16 G7 QOY; 16 G8 IAL; 16 G9 AHP; 16p G6 IAX; 16p Gen 6; ThinkPad E14 Gen 6; E14 Gen 7; E16 Gen 2; E16 Gen 3

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 1 year Premier Support
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD ¦ Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday ¦ Accidental damage coverage - 4 Years ¦ Defective HDD/SSD retention - 4 Years
Compatibility Information
Designed For
Lenovo K14 Gen 3 21KL, 21KM ¦ Lenovo ThinkBook 13x G4 IMH 21KR ¦ Lenovo ThinkBook 14 2-in-1 G4 IML 21MX ¦ Lenovo ThinkBook 14 2-in-1 G5 IAU 21SQ ¦ Lenovo ThinkBook 14 G4 21MX ¦ Lenovo ThinkBook 14 G7 IML 21MR ¦ Lenovo ThinkBook 14 G8 IAL 21SJ ¦ Lenovo ThinkBook 14 G9 AHP 21V0 ¦ Lenovo ThinkBook 16 G7 IML 21MS ¦ Lenovo ThinkBook 16 G7 QOY 21NH ¦ Lenovo ThinkBook 16 G8 IAL 21SK ¦ Lenovo ThinkBook 16 G9 AHP 21UT ¦ Lenovo ThinkBook 16p G6 IAX 21R0 ¦ Lenovo ThinkBook 16p Gen 6 21R0 ¦ Lenovo ThinkPad E14 Gen 6 21M7, 21M8 ¦ Lenovo ThinkPad E14 Gen 7 21SX, 21SY, 21T0, 21T1, 21T9, 21U2, 21U3 ¦ Lenovo ThinkPad E16 Gen 2 21MA, 21MB ¦ Lenovo ThinkPad E16 Gen 3 21SR, 21SS, 21SU, 21SX

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