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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

The Lenovo Premier Support for AIPC Upgrade provides a comprehensive extended service agreement designed to enhance the support experience. Coverage includes both parts and labor, offering on-site assistance to address technical issues directly at your location. The next business day response time ensures minimal disruption, allowing your operations to continue with confidence.

Additionally, this service includes 24-hour technical support available every day of the week, offering phone consulting to address any questions or concerns. Whether for urgent issues or routine inquiries, Lenovo's dedicated support team is ready to assist, reflecting a commitment to keeping your systems running smoothly.


Specification Summary

Product Description
Lenovo Premier Support for AIPC Upgrade - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 3 years Onsite Support
Designed For
ThinkPad P14s Gen 5 21G2, 21G3, 21ME, 21MF; P14s Gen 6 21QL, 21QM, 21QT, 21QU, 21RV, 21RW; P14s Gen 7 21X0, 21XJ; P16s Gen 3 21KS, 21KT; P16s Gen 4 21QR, 21QS, 21QV, 21QW, 21RX, 21RY; P16s Gen 5 21XE; P16v Gen 2 21KX, 21KY; P16v Gen 3 21RS, 21RT

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 3 years Onsite Support
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Lenovo ThinkPad P14s Gen 5 21G2, 21G3, 21ME, 21MF ¦ Lenovo ThinkPad P14s Gen 6 21QL, 21QM, 21QT, 21QU, 21RV, 21RW ¦ Lenovo ThinkPad P14s Gen 7 21X0, 21XJ ¦ Lenovo ThinkPad P16s Gen 3 21KS, 21KT ¦ Lenovo ThinkPad P16s Gen 4 21QR, 21QS, 21QV, 21QW, 21RX, 21RY ¦ Lenovo ThinkPad P16s Gen 5 21XE ¦ Lenovo ThinkPad P16v Gen 2 21KX, 21KY ¦ Lenovo ThinkPad P16v Gen 3 21RS, 21RT

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