Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
Specification Summary
Product Description
Lenovo Premier Support - extended service agreement - 5 years - pick-up and return
Type
Extended service agreement
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
5 years (from original purchase date of the equipment)
Response Time
Next business day
Covered Configurations
System with 3 years Courier/CCI