Lenovo Premier Support - extended service agreemen

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Lenovo Premier Support

View all LENOVO System Service and Support - Visit the LENOVO Store (5WS1F52306) - (WCE5WS1F52306)

Premier Support - extended service agreement - 5 years - on-site

Comprehensive coverage
Extended service agreement

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.

As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.

Specification Summary

Product Description

Lenovo Premier Support - extended service agreement - 5 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years (from original purchase date of the equipment)

Response Time

Next business day

Class of Equipment

Notebooks

Covered Configurations

System with 1 year Premier Support

Designed For

ThinkPad C13 Yoga Gen 1 Chromebook; C13 Yoga Gen 1 Chromebook Enterprise; L13; L13 Gen 2; L13 Gen 4; L13 Yoga; L13 Yoga Gen 2; L14 Gen 1; L14 Gen 2; L15 Gen 1; L15 Gen 2; T14 Gen 1; T14 Gen 2; T14s Gen 1; T14s Gen 2; T15 Gen 1; T15 Gen 2; T15p Gen 1; T49X; X12 Detachable; X13 Gen 1; X13 Gen 2; X39X

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years (from original purchase date of the equipment)

Response Time

Next business day

Class of Equipment

Notebooks

Covered Configurations

System with 1 year Premier Support

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For

Lenovo ThinkPad A275 20KC, 20KD ¦ Lenovo ThinkPad A285 20MW, 20MX ¦ Lenovo ThinkPad A475 20KL, 20KM ¦ Lenovo ThinkPad A485 20MU, 20MV ¦ Lenovo ThinkPad C13 Yoga Gen 1 Chromebook 20UX, 20UY ¦ Lenovo ThinkPad C13 Yoga Gen 1 Chromebook Enterprise 20UX ¦ Lenovo ThinkPad L13 20R3, 20R4 ¦ Lenovo ThinkPad L13 Gen 2 20VH, 20VJ, 21AB, 21AC ¦ Lenovo ThinkPad L13 Gen 4 21FG ¦ Lenovo ThinkPad L13 Yoga 20R5, 20R6 ¦ Lenovo ThinkPad L13 Yoga Gen 2 20VK, 20VL, 21AD, 21AE ¦ Lenovo ThinkPad L14 Gen 1 20U1, 20U2, 20U5, 20U6 ¦ Lenovo ThinkPad L14 Gen 2 20X1, 20X2, 20X5, 20X6 ¦ Lenovo ThinkPad L15 Gen 1 20U3, 20U4, 20U7, 20U8 ¦ Lenovo ThinkPad L15 Gen 2 20X3, 20X7, 20X8 ¦ Lenovo ThinkPad L380 20M5, 20M6 ¦ Lenovo ThinkPad L380 Yoga 20M7, 20M8 ¦ Lenovo ThinkPad L390 20NR, 20NS ¦ Lenovo ThinkPad L390 Yoga 20NT, 20NU ¦ Lenovo ThinkPad L470 20JU, 20JV ¦ Lenovo ThinkPad L480 20LS, 20LT ¦ Lenovo ThinkPad L490 20Q5, 20Q6 ¦ Lenovo ThinkPad L570 20J9, 20JR ¦ Lenovo ThinkPad L580 20LW, 20LX ¦ Lenovo ThinkPad L590 20Q7, 20Q8 ¦ Lenovo ThinkPad T14 Gen 1 20S2, 20S3, 20UD, 20UE ¦ Lenovo ThinkPad T14 Gen 2 20XK ¦ Lenovo ThinkPad T14s Gen 1 20T0, 20T1, 20UH ¦ Lenovo ThinkPad T14s Gen 2 20WM, 20WN, 20XF, 20XG ¦ Lenovo ThinkPad T15 Gen 1 20S7 ¦ Lenovo ThinkPad T15 Gen 2 20W4 ¦ Lenovo ThinkPad T15p Gen 1 20TM, 20TN ¦ Lenovo ThinkPad T470s 20JT ¦ Lenovo ThinkPad T480 20L5, 20L6 ¦ Lenovo ThinkPad T480s 20L7, 20L8 ¦ Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY ¦ Lenovo ThinkPad T490s 20NX, 20NY ¦ Lenovo ThinkPad T495 20NJ, 20NK ¦ Lenovo ThinkPad T495s 20QJ, 20QK ¦ Lenovo ThinkPad T570 20JX ¦ Lenovo ThinkPad T580 20L9, 20LA ¦ Lenovo ThinkPad T590 20N4, 20N5 ¦ Lenovo ThinkPad X12 Detachable 20UV, 20UW ¦ Lenovo ThinkPad X13 Gen 1 20T2, 20T3, 20UF, 20UG ¦ Lenovo ThinkPad X13 Gen 2 20WL, 20XH, 20XJ ¦ Lenovo ThinkPad X270 20K6 ¦ Lenovo ThinkPad X280 20KE, 20KF ¦ Lenovo ThinkPad X390 20Q0, 20Q1, 20SC, 20SD ¦ Lenovo ThinkPad X395 20NL, 20NM