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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.

Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.

You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.


Specification Summary

Product Description
Lenovo Premier Support Upgrade - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Designed For
S200z; S400z; S500z; ThinkCentre Edge 63z; ThinkCentre M700z; M70a; M70a Gen 2; M73z; M800z; M810z; M820z AIO; M83z; V130-20IGM AIO; V30a-22IIL AIO; V30a-22IML AIO; V30a-24IIL AIO; V30a-24IML AIO; V310z; V330-20ICB AIO; V410z; V50a-24IMB AIO; V510z; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Lenovo S200z 10HA, 10K1, 10K4, 10K5 ¦ Lenovo S400z 10HB, 10K2 ¦ Lenovo S500z 10HC, 10K3 ¦ Lenovo ThinkCentre Edge 63z 10D4, 10D5, 10D6, 10D7, 10E0, 10E1, 10E2, 10E3, 10EK, 10EL, 10EM ¦ Lenovo ThinkCentre M700z 10EY, 10F1 ¦ Lenovo ThinkCentre M70a 11CK, 11CL, 11E2, 11E3 ¦ Lenovo ThinkCentre M70a Gen 2 11K3 ¦ Lenovo ThinkCentre M73z 10BB, 10BC ¦ Lenovo ThinkCentre M800z 10ET, 10EU, 10EV, 10EW ¦ Lenovo ThinkCentre M810z 10NX, 10NY, 10Q0, 10Q1 ¦ Lenovo ThinkCentre M820z AIO 10SC, 10SD ¦ Lenovo ThinkCentre M83z 10C2, 10C3 ¦ Lenovo V130-20IGM AIO 10RX ¦ Lenovo V30a-22IIL AIO 11LC ¦ Lenovo V30a-22IML AIO 11FV ¦ Lenovo V30a-24IIL AIO 11LA ¦ Lenovo V30a-24IML AIO 11FT ¦ Lenovo V310z 10QG ¦ Lenovo V330-20ICB AIO 10UK, 10UL ¦ Lenovo V410z 10QV, 10QW, 10R5, 10R6 ¦ Lenovo V50a-24IMB AIO 11FJ ¦ Lenovo V510z 10NH, 10NJ, 10NQ ¦ Lenovo V530-22ICB AIO 10US, 10UU ¦ Lenovo V530-24ICB AIO 10UW, 10UX ¦ Lenovo V540-24IWL AIO 10YS

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