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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.

Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.

You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.


Specification Summary

Product Description
Lenovo Premier Support Upgrade - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Designed For
ThinkPad P1; P1 (2nd Gen); P1 Gen 3; P14s Gen 1; P14s Gen 2; P15 Gen 1; P15s Gen 1; P15s Gen 2; P15v Gen 1; P17 Gen 1; P40 Yoga; P43s; P50; P50s; P51; P51s; P52; P52s; P53; P53s; P70; P71; P72; P73; T15g Gen 1; T15g Gen 2; T15p Gen 2; W540; W541; W550s

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Lenovo ThinkPad P1 20MD, 20ME ¦ Lenovo ThinkPad P1 (2nd Gen) 20QT, 20QU ¦ Lenovo ThinkPad P1 Gen 3 20TH, 20TJ ¦ Lenovo ThinkPad P14s Gen 1 20S4, 20S5, 20Y1, 20Y2 ¦ Lenovo ThinkPad P14s Gen 2 20VX, 20VY ¦ Lenovo ThinkPad P15 Gen 1 20ST, 20SU ¦ Lenovo ThinkPad P15s Gen 1 20T4, 20T5 ¦ Lenovo ThinkPad P15s Gen 2 20W6, 20W7 ¦ Lenovo ThinkPad P15v Gen 1 20TQ, 20TR ¦ Lenovo ThinkPad P17 Gen 1 20SQ ¦ Lenovo ThinkPad P40 Yoga 20GQ, 20GR ¦ Lenovo ThinkPad P43s 20RH, 20RJ ¦ Lenovo ThinkPad P50 20EN, 20EQ ¦ Lenovo ThinkPad P50s 20FK, 20FL ¦ Lenovo ThinkPad P51 20HH, 20HJ, 20MM, 20MN ¦ Lenovo ThinkPad P51s 20HB, 20JY ¦ Lenovo ThinkPad P52 20M9, 20MA ¦ Lenovo ThinkPad P52s 20LB, 20LC ¦ Lenovo ThinkPad P53 20QN, 20QQ ¦ Lenovo ThinkPad P53s 20N6, 20N7 ¦ Lenovo ThinkPad P70 20ER, 20ES ¦ Lenovo ThinkPad P71 20HK, 20HL ¦ Lenovo ThinkPad P72 20MB, 20MC ¦ Lenovo ThinkPad P73 20QR, 20QS ¦ Lenovo ThinkPad T15g Gen 1 20UR, 20US ¦ Lenovo ThinkPad T15g Gen 2 20YS, 20YT ¦ Lenovo ThinkPad T15p Gen 2 21A7 ¦ Lenovo ThinkPad W540 20BG, 20BH ¦ Lenovo ThinkPad W541 20EF, 20EG ¦ Lenovo ThinkPad W550s 20E1, 20E2

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