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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.

As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.


Specification Summary

Product Description
Lenovo Premier Support - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Class of Equipment
Desktops
Designed For
ThinkSmart Hub 500 10V5 (for Zoom Rooms), 10V6 (for Zoom Rooms); V130-20IGM AIO 10RX; V310z 10QG, 10QH; V330-20ICB AIO 10UK, 10UL; V410z 10QV, 10QW, 10R5, 10R6; V510z 10NH, 10NJ, 10NQ; V530-22ICB AIO 10US, 10UU; V530-24ICB AIO 10UW, 10UX; V540-24IWL AIO 10YS

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Class of Equipment
Desktops
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Lenovo ThinkSmart Hub 500 10V5 (for Zoom Rooms), 10V6 (for Zoom Rooms) ¦ Lenovo V130-20IGM AIO 10RX ¦ Lenovo V310z 10QG, 10QH ¦ Lenovo V330-20ICB AIO 10UK, 10UL ¦ Lenovo V410z 10QV, 10QW, 10R5, 10R6 ¦ Lenovo V510z 10NH, 10NJ, 10NQ ¦ Lenovo V530-22ICB AIO 10US, 10UU ¦ Lenovo V530-24ICB AIO 10UW, 10UX ¦ Lenovo V540-24IWL AIO 10YS

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