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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.


Features Summary

  • Comprehensive coverage
    With both on-site service for parts and labor and phone consulting included, customers receive thorough support for any issue that arises. This blend of services ensures that both hardware and software problems are addressed with expertise and efficiency.
  • Extended support
    The extended service agreement provides peace of mind by extending the duration of your original warranty. This means longer access to technical support and on-site repairs, ensuring your product operates smoothly for a longer period.

Specification Summary

Product Description
Lenovo Onsite + Premier Support - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Designed For
ThinkPad P1 20MD, 20ME; P40 Yoga 20GQ, 20GR; P50 20EN, 20EQ; P50s 20FK, 20FL; P51 20HH, 20HJ, 20MM, 20MN; P51s 20HB, 20HC, 20JY, 20K0; P52 20M9, 20MA; P52s 20LB, 20LC; P70 20ER, 20ES; P71 20HK, 20HL; P72 20MB, 20MC; W541 20EF, 20EG; W550s 20E1, 20E2

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD ¦ Technical support - phone consulting - 2 years
Compatibility Information
Designed For
Lenovo ThinkPad P1 20MD, 20ME ¦ Lenovo ThinkPad P40 Yoga 20GQ, 20GR ¦ Lenovo ThinkPad P50 20EN, 20EQ ¦ Lenovo ThinkPad P50s 20FK, 20FL ¦ Lenovo ThinkPad P51 20HH, 20HJ, 20MM, 20MN ¦ Lenovo ThinkPad P51s 20HB, 20HC, 20JY, 20K0 ¦ Lenovo ThinkPad P52 20M9, 20MA ¦ Lenovo ThinkPad P52s 20LB, 20LC ¦ Lenovo ThinkPad P70 20ER, 20ES ¦ Lenovo ThinkPad P71 20HK, 20HL ¦ Lenovo ThinkPad P72 20MB, 20MC ¦ Lenovo ThinkPad W541 20EF, 20EG ¦ Lenovo ThinkPad W550s 20E1, 20E2

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